Railway Complaint and Suggestion Page

Indian Railway Complaint and Suggestion Page

Railway Complaint and Suggestion Box

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  1. My name Srijit Kumar, today I have booked train ticket from station TCR to KPY class (CC) journey date 15th May, 2017 online through IRCTC app, but after entering all the Debit card details I got failure message.
    But within a few minutes I got a withdrawal message from my bank on my registered mobile number.
    Could you please let me know whether the booking has been processed or not as I can’t search it due to unavailability of PNR number.
    Below I am providing you the passenger details & also I have enclosed withdrawal message details for your further perusal.

    My IRCTC Username : walkes

    Passenger Name Sex Age Class Station From Station To Date Train Name Train No.
    Indira I F 56 CC TCR KPY 15th, May,2017 Venad Express 16301
    Sivapreethy F 26 CC TCR KPY 15th, May,2017 Venad Express 16301

    Please do the needful on urgent basis as one of the passenger is a Patient & can’t consider any other mode of travel except Train.

    Awaiting your kind reply in this regard

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