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United Nations

Public Information Officer

Full Job Description

The position is based in the Joint Coordination Centre (JCC), in Istanbul. The JCC was established as part of the Black Sea Grain Initiative (BSGI), launched by the Russian Federation, Türkiye, to enable to safe movement of grain, related foodstuffs and fertilizers out of designated Ukrainian ports. The United Nations has been requested to support implementation of the BSGI in the furtherance of the humanitarian mission of the UN and subject to its authorities and mandates.

The incumbent will report directly to the Chief Public Information Officer of the Joint Coordination Centre (JCC).


Within the limits of delegated authority, the Public Information Officer will be responsible for performing the following duties:
  • Develops and implements outreach and engagement communications strategies, including digital and social media strategies with the objective of promoting awareness and understanding for the work of the Joint Coordination Centre.
  • Builds and strengthens partnerships with media, analysts, partners, and coordinates relevant initiatives with these stakeholders in support of the Initiative;
  • Designs and implements advocacy campaigns for a variety of platforms, including social media, in support of the Initiative; coordinates the production and dissemination of outreach and advocacy material, including multimedia productions and storytelling projects.
  • Provides strategic communications advice and support to managers, senior officers and other staff on a range of public affairs issues, methods, and approaches.
  • Drafts and edits material for press releases, press briefings, interviews, key messages, Q&As, talking points, UN newsletters, reports; produces digital content for social media platforms. Quality review and clearance of communication products
  • Coordinates with UN Headquarters and UN agencies to align key messages and advocacy
  • Establishes and maintains a cooperative relationship with local and international journalists;
  • Researches and analyses media and adapts editorial and outreach priorities accordingly
  • Supports the organization and media coverage of events relating to the Initiative and other meetings as required.
  • Manages contractors, consultants and partnerships by establishing work plans, required resources, priorities, timelines and performance benchmarks. Monitors progress and take timely action and/or decisions to ensure objectives are met;
  • Keeps abreast of changing developments, trends, and technologies with strong understanding of digital outreach and ensures the deployment of new innovative tools and practices in support of strategic communications functions of the office.
  • Other related duties that may be assigned.

CompetenciesProfessionalism: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective media operations, audience outreach, message targeting. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

EducationAdvanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field is required. A first-level university degree in combination with qualifying experience maybe accepted in lieu of the advanced university degree.

Work ExperienceA minimum of five (5) years of experience in in public information, journalism, international relations, public administration or related areas is required.

At least two (2) years of experience working on public information and communications in an international field setting is desirable.

Experience in engagement and outreach in a commincations in humanitarian, conflict or crisis setting is desirable.

Experience in rapidly analyzing and integrating information from diverse sources, in public affairs issues, opportunities and risks in an international, rapidly developing and complex environment is desirable.

Experience diplomatically handling sensitive situations with target audiences and cultivating productive relationships is desirable.

LanguagesEnglish and French are the working languages of the UN Secretariat. For the position advertised, fluency in English is required. Knowledge of Russian is desirable. Knowledge of another official UN language is desirable.

AssessmentEvaluation of qualified candidatesmayinclude an assessment exercise whichmay be followed by competency-based interview.

Special NoticeThe temporary appointment/assignment is for a duration of six months with the possibility of extension. The selected candidate is expected to start as soon as possible. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.

While this temporary assignment mayprovide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of thepost.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offencesmay not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the applicationaccording to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made toapplications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in theapplication.

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