Railway Complaint and Suggestion Page

Indian Railway Complaint and Suggestion Page

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  • Sir,
    I have a booking from Coimbatore to Mangalore Junction (17 bag approx 850kg). Parcel booked on 07/03/2020 and its arrived on the same day evening. I didnt took the parcel on that day. Monday (09/03/2020) morning I went to parcel office (because My shop is closed on sunday) and they told me to pay extra 500/- for not taking the parcle on the same delivery day. So What is the actual fine for not taking the parcel on the delivery day? Can I get the receipt for that fine?

  • Request to post a AC attendant at stopping stations near the glass sliding door in express trains. As super fast train stops only for few minutes and many need to get down with luggages, unlike the other door, one passenger need to keep hold the door handle. Difficulty felt in the recent past in Vaigai and Pallavan Train, while travelling from and to Chennai to Tiruchirappalli.

  • i have booked parcel on 16 December 2019 my PRR No. 2010358842 from itarsi to ranchi containing 5 items for that paid amount 8180/- on 1.1.2020 from itarsi to varanasi by train no 2167 and from varanasi to ranchi 03.01.2020 only get 2 chairs and a table rest of sofa set and sofa cussion got missing and no give proper solution and information i am very much worried about the condition of the item because which i recived is broken rest of due items awaiting to get who is responsible?

  • Soumindu Chatterjee
    Dec 8, 2019, 11:09 AM (2 days ago)
    to care

    Dear sir,

    It is for the information and record that i have booked my 2 WHEELER through my friend Mr- Ganga Prasad Pandey on dated 27/11/2019 , But till date i have not received my vehicle in Cuttack. Every day i am following with the Railway parcel department Allahabad , But they are giving me any proper reply and not confirming the date of receiving the vehicle at Cuttack.
    PRR NO IS - 2010245726 (RAILWAY RECEIPT NO)
    Please consider the below screen shot for your reference.

    Soumindu Chatterjee