Dubai Jobs 2023

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo. We are strengthening our Customer Services team.

If you have 3+ years of relevant experience, believe in service-excellence, possess strong organizational and time management skills; adopt a proactive approach to problem-solving, are good at multi-tasking, and are looking for a rewarding career with a global logistics company.

Job description and selection criteria:

• Designation: Customer Services Executive.
• Reporting line: Deputy General Manager.
• Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
• Working hours: 0830 -1730 hours, from Monday – Friday.
• Expected start-date: Immediate.

Roles and responsibilities:

• Perform customer-services, logistics-coordination, and contract-administration functions.
• Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
• Carryout inventory management in the Warehouse Management System.
• Prepare documents for customs-clearance purposes and maintain records thereof.
• Provide sales-support to the commercial team and source freight services competitively with carriers / forwarders.
• Assist in the preparation of Management Information Systems (MIS) reports.
• Contribute towards the Company’s goals through committed efforts in client retention, cost control and vendor development.
• Uphold the Company’s policies and procedures with respect to compliance, QHSSEC.
• Execute additional tasks and administrative functions that may reasonably be assigned from time to time.

Recruitment criteria

• A bachelor’s degree in any discipline.
• 3+ years of relevant work experience in supply chain & logistics functions.
• Sound knowledge of shipping, Incoterms, customs-documentation, warehouse management systems / ERP.
• Intermediate MS-Excel skills.
• UAE work experience, with good track-record.

Added advantage:

• Experience with 3rd party logistics services company.
• Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
• Multinational work experience.

Skills & traits:

• Strong analytical, multi-tasking & time-management skills.
• Sense of ownership and commitment.
• Good interpersonal & communication skills.
• Proactive team player, ability to work independently.

Job Features