Admiral Jobs Cardiff

Risk and Compliance Manager

About Veygo

Veygo is an independent company built and owned by Admiral operating within the Admiral Pioneer business. Admiral Pioneer is a new business within Admiral Group with the objective of seeding, launching, and scaling new businesses that will become one of the growth engines for Admiral in the future.

Veygo is one of these new businesses and at the forefront of the Mobility as a Service (MaaS) revolution, providing transport solutions for customers with and without cars. We want to make life easier for those wishing to share cars, use their own temporarily, or for learner drivers looking to practice in a family member’s or friends’ car. In short, we want to help people be able to get behind the wheel of a car, even if they don’t own one.

We are building a dynamic and energizing environment where we will provide all the excitement and freedom of a scale-up but with the support and stability of an established large organisation. As of today, we have a strong team of 80, but with a clear idea of where we want to go in the next few years, we need to strengthen it to keep pushing forward. We seek to recruit bright, passionate people who have a can-do attitude who look at the world and see the opportunity in our own small way, to make it better for our customers.

What kind of person are we looking for?

This is a fantastic opportunity for a motivated Risk and Compliance professional to join a fast-paced business and a progressive function. We’re looking for someone to lead a small team that plays a critical role in Veygo’s day to day running.

You’ll be an experienced risk professional who is comfortable leading others but ultimately, we want someone who can redefine how we manage risk and compliance and build a function befitting of a young and exciting business.

What You’ll Be Responsible For

The primary purpose of the role is to ensure Veygo remains compliant and operates within its defined risk appetite.

The role includes Risk (i.e identify and mitigate risks attached to team and products), Compliance, Customer Outcomes and Underwriting. You will be the first line contact for Risk and Compliance within Veygo and lead a team working with all functions across Veygo.

Key Duties

• To contribute to the development of departmental procedures and compliance controls to ensure standards are in accordance with regulations and associated legislation
• To help to ensure that effective risk monitoring and control systems are in place
• To support the complaints process, quality control procedures, root cause analysis and to subsequently recommend control measures and deliver the necessary complaints training
• To assess relevant conduct risk management information to ensure all customer outcome risks are being appropriately managed and controlled
• To communicate efficiently with 2nd line compliance, risk, data protection and procurement departments to ensure Veygo meet group and Pioneer policy requirements in all areas
• To implement changes in FCA/PRA and other associated regulatory and legislative requirements, including Consumer Duty
• To provide advice, guidance, direction and interpretation as regards to compliance issues
• To report on the KPIs and CRMI relevant to the business
• To handle any compliance queries in a timely and accurate fashion
• To prepare relevant papers/presentations for the Board and relevant Committees
• To develop and maintain a ‘culture of compliance’ within Veygo
• To support the building and release of new products in line with regulatory requirements and ensure we consider and treat the customer fairly
• To lead and develop the Risk and Compliance Team, ensuring growth of knowledge and lack of key dependencies
• To ensure Veygo meets its regulatory training requirements

Skills And Experience Required

• Strong level of technical knowledge of the guiding principles and the spirit of the regulations
• Able to balance the needs of customers, the business and the regulator
• Able to give clear and comprehensive advice
• To be able to build positive working relationships within Veygo and key stakeholders in the wider business
• Copy writing and proof-reading skills
• Be receptive and able to respond to feedback
• Strong leadership and people management skills

Salary, Benefits And Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it’s one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.