Amazon Jobs Delhi


Area Manager, Sort Center

Job Details

Hiring Organization  Amazon
Post Name  Area Manager, Sort Center
Remote  NA
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  30000/- To 35000/- Per Month
 Location  New Delhi, Delhi, India 110092

Job Summary

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

The purview of an Operations Manager

Manager-I, Operations is responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in written and oral form. She/he should be able to come up with process improvements to drive them through completion.

Key job responsibilities

Responsibilities include, but are not limited to

  • Managing a shift, constantly identifying opportunities to improve team performance, and owning associated change management.
  • Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data-backed decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
  • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
  • The ability to pull data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.


  • Bachelor’s degree with 4-6 years of work experience.
  • Creative and analytical problem solver with a passion to provide excellent customer service.
  • Should be flexible to adapt to a 24 x 7 operating environment
  • Ability to pull data from databases (using Excel, Access, SQL, and/or other data management systems).


  • B.Tech/MBA/Master Degree
  • Bachelor’s degree with 4-6 years of work experience.

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