Amazon Work From Home Jobs

DESCRIPTION

Customer support staff (technical support)

Amazon Japan Customer Service “Customer support staff” has
a selection process “online pre-selection” that allows you to take the first selection online in advance even during the period when there is no recruitment. Thank you.

If the recruitment actually starts, we will give priority to those who have passed the “online pre-selection”, so we will
be one step ahead of those who start from the first selection (second selection). You can start with
Therefore, it is a big feature that the selection can proceed with a sense of speed.

In addition, not only those who are looking for a job but also those who are currently enrolled in other companies can participate in the “online pre-selection” at a time that is convenient for them. If you are interested in a “customer service staff position”, please join us.

Job Summary

The basic role of customer support staff is to provide quick and accurate support to customers who use Amazon.co.jp using telephone, chat, and e-mail.
When dealing with customers, we use various software to check guidelines and request investigations from other departments

Selection

Results of the first selection (online selection) will be sent by email within 2 weeks after the exam.
Applicants who pass the online pre-selection will be contacted preferentially once the recruitment of customer service staff begins.

Others

• Please complete the first screening (online pre-selection) within two weeks of applying.
• Applicants who pass the first screening (online pre-selection) will be valid for one year from the date of application.
• During the expiration date, regardless of the results of the selection process, we may send you information about the start of recruitment multiple times.

BASIC QUALIFICATIONS

Qualifications

Eligible people

• Those who can work from home in Japan
• Age 18 or older
• Work experience using basic skills and knowledge of computers and the Internet Please refrain from registering if you have experience using touch typing to create documents, chat, etc. if you have applied within the past 3 months. (It is possible to reapply after 3 months)

Welcome experience and skills

• Customer service experience of 1 year or more

Equipment and equipment are necessary for a home environment

• Internet fiber optic line (installed at your own expense)
• We will use Internet calls for phone support services.
• Wired connection using a LAN cable or router, Wi-Fi environment is not possible
• Internet line speed catalog value of 20 Mbps or more (both up and down)
• Lending business equipment set: 1 desktop computer for business use, sub monitor (display) ) 1 PC, keyboard, mouse, headset, etc.