
Amazon
Manager- Operations
Job Details
Hiring Organization | Amazon |
Post Name | Manager- Operations |
Qualification | Masters’ Degree/MBA, Certification |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | 50000/- To 55000/- Per Month |
Job Location Type | Work From Home |
Job Summary
The Manager – Operations, will lead and manage a team of high-performing individuals, responsible for end-to-end pricing operations management of retail categories in various Amazon international marketplaces. The job involves organizing, planning, prioritizing, and scheduling work assignments, in addition to owning the production & quality KRAs for this team. He/she will be the first point of contact for the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams.
He/She will manage performance measured on operations/business goals and SLA metrics. the individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition, he/she will be responsible for ensuring the safety, security, and integrity of Amazon’s systems and data. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify the individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives and translates those into everyday practices.
Some of the key result areas include, but are not limited to:
- Responsibility for meeting operational and business goals
- Driving appropriate data-oriented analysis, adoption of technology solutions, and process improvement projects to achieve operational and business goals
- Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations
- Ensuring high-quality standards for interviewing and hiring employees at all levels of the organization.
- Executing specific people programs on coaching and development and team engagement.
BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- 2+ years of people management experience.
- Experience leading process improvements
- 6+ yrs work experience with at least 2 yrs of people management exp.
- Has the ability to drive business/operational metrics through quantitative decision-making, and adoption of different tools and resources
- Has experience in managing critical operational processes, with SLA responsibility
- Possesses analytical, mediation, and problem-resolution skills.
- Track record of employee development (emphasis on selection and retention).
- Demonstrated leadership with a bias towards action and ownership.
- Skilled in collaborative management, succeeding through clear formal and informal communication with members of the remote and local management teams.
- Excellent written and oral communication skills
- To receive security clearance all candidates must undergo a background check
PREFERRED QUALIFICATIONS
- Master’s Degree/MBA, Certification in process excellence (PMI, Lean, Six Sigma)
- Exposure to working with technology teams and solving operational issues using technology