Banking Jobs Melbourne

Product Owner

About the role

The purpose of the Banker Digital Experience Tribe is to enable our Bankers to deliver great service to customers, through intelligent, integrated tools and processes. Bankers will become advocates of the solutions they use, reflecting the fact that we put our frontline teams at the centre of everything we do.

The Banker Adoption and Communication squad’s, mission is to empower bankers with knowledge and communication by delivering information in the right way, to the right teams, at the right time; we strive for continuous improvement.

We are looking for a passionate individual who is a natural leader, creative, innovate and who wants to live and breathe our ways of working.

Role Location: 833 Collins Street, Docklands VIC 3008

Role Type: Permanent

Schedule: Full-time

What will you bring?

Strong leadership skills and strategic mindset to develop and drive the team’s roadmap and prioritisation

Strong Continuous Improvement mindset

Excellent written and verbal communication skills which will enable you to coach and uplift staff with this skillset

Excellent Stakeholder Engagement skills. Able to meet and communicate with Senior leaders to maintain transparency and deliver outcomes for both the stakeholder and bankers

Strong planning and prioritisation skills, with the ability to make hard decisions on prioritisation

Effective risk and governance management skills, with the ability to identify, articulate, mitigate, and manage both delivery and operational risks ensuring the knowledge management material remains current

Work collaboratively with Retail and Commercial stakeholders and produce accurate and effective internal communications to resolve Banker enquirie

Change management experience

Delivering adoption and readership reporting to support of the group with adoption of change

Monitoring quality of banker communications ensuring requested changes adhere to established style guides and maintain consistent, easy to follow information

Streamlining approval chains across multiple stakeholder teams to efficiently manage both regular and unscheduled communication requirements

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.