Care Jobs in Malta Europe

Care Supervisor 

Apex Group is looking for a full-time Care Supervisor to join our community services team.

Apex Group is looking for a full-time Care Supervisor to join our community services team. The Care Supervisor plays a crucial role as they shall be the link between the community, administration, and management team at Apex Headquarters.

Job Description:

• Planning of the daily on-site supervision schedule;
• Daily on-site supervision of the Group’s services in the community;
• Attain feedback from clients on the overall service;
• Deliver and collect documents from clients and other companies;
• Builds relationships with clients and employees;
• Handle complaints, and plan and follow-up on action plans;
• Monitor and measure the performance of new recruits and reports findings to the HR and Coordination Department;
• Supervise employees and report findings to the HR and Coordination Department;
• Remain up to date with Apex Group policies and communicate such policies with the community team;
• Compile on-site inspections reports;
• Translate data attained from the on-site inspections into excel sheets for data analysis;
• Report to the Operations Manager on the on-site supervision visits and findings;
• Perform telephone supervision;
• Upkeep of the Apex vehicle which will be making use of;
• Ability to work on a flexible schedule, occasionally working on Saturdays;
• Observes ethical issues and promotes good communication within the company.
• Any other task, as directed by one’s superior/s.

Must have the following skills:

• Experience of at least one year with a caring role
• Eye for detail
• Organised
• Time management
• Customer care skills
• Problem solver
• Can do attitude
• Flexible
• Able to work in a team but also independently
• English literacy
• Computer literate
• Knowledge of Microsoft office
• Ability to speak in Maltese would be considered an asset.