Call Centre Learnerships in Cape Town

Status Staffing

French Speaking Call Centre Learnership

(Market related)

Our Cape Town based client is a trusted outsourcing partner to many businesses globally and is looking for a French Speaking Call Centre Agent to join their team in Epping in the Customer Services department on a 1-year learnership.

SECTOR : Call Centre
START DATE : A.S.A.P / Immediate


  • Answer customers’ queries with regards to their shipment
  • Update call centre procedures
  • Take appointments for sales representative based in Paris
  • Provide a weekly statistics report with regards to the call centre activities
  • Train on call centre procedures
  • Monitor call handling by the Call Centre Agents
  • Ad-hoc duties


  • Matric
  • Valid work Visa
  • Highly computer literate (MS Office)
  • 1 year cold calling experience
  • Previous call centre experience (advantageous)
  • Excellent English and French verbal and written skills
  • Knowledge of Paris and surrounding area (advantageous)
  • Reliable transport
  • Strictness and responsiveness (essential)
  • Must have a good sense of customer care
  • Excellent inter-personal skills

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