City of Chicago Jobs Streets and Sanitation

Under general supervision, performs and supervises Field Vehicle Investigators performing field inspections in response to requests for the removal of abandoned or hazardous vehicles from city streets, thoroughfares, and public and private lots; oversees the removal of vehicles impeding construction, special events, and emergency situations; and performs related duties as required.

Essential Duties

• Prioritizes and makes daily work assignments, ensuring the efficient allocation of Field Vehicle Investigators (FVIs) to different geographical areas of the city; ensures staff has required resources (e.g. city vehicle, handheld device, radio) to perform fieldwork
• Oversees and monitors field activities of staff engaged in responding to 311CSR complaints of abandoned or hazardous vehicles, ensuring established operating procedures are followed in the inspection and reporting of located vehicles for towing or relocation
• Reviews FVI’s daily activity reports compiles data, and prepares productivity reports for the unit; conducts random checks of GPS records against daily activity sheets to verify reported locations and work completed by staff
• Conducts inspections in response to emergencies, aldermanic requests, or court orders, locating vehicle(s), taking pictures to document appearance and location, preparing required vehicle tow reports, and coordinating the towing or relocation of vehicles
• Oversees and monitors seasonal FVIs working primarily in the Overnight Parking Ban program, enforcing no parking/ tow zones restrictions during snow season
• Trains staff on work procedures including required inspection, reporting, and enforcement actions relating to the towing or relocation of abandoned, hazardous, or illegally parked vehicles
• Implements safety work procedures and practices to minimize employee accidents and promote a safe work environment
• Monitors work performance, reviews time records, and approves time off and vacation schedules; enforces personnel work rules; initiates and enforces disciplinary actions as required
• Responds to accidents and incidents involving staff; takes pictures to document damage to vehicles; ensures required reports are completed; and accompanies employee for drug and alcohol testing if required
• May testify at administrative or court hearings on cases relating to towed or relocated vehicles

This Position is in the Career Service.

Minimum Qualifications

Four years of work experience as a Field Vehicle Investigator OR four years of work experience in enforcing or inspecting for compliance license requirements, parking regulations, federal and state laws, or local ordinances. A valid State of Illinois Driver’s license is required.

Selection Requirements

This position requires applicants to successfully pass a skills assessment test and complete an interview. The candidates that receive a passing score on the skills assessment tests will be invited to interview for the position. Candidate(s) receiving a passing score on the tests and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral interview, will be selected. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled.

Preference will be given to candidates possessing the following:

• Proficiency in using Microsoft Office Software
• Proficiency in the knowledge of Chicago municipal codes as it relates to abandoned vehicles
• Previous supervisory experience
• Previous experience working with databases