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System Managers

About the job

System Managers

12 Month Contract

Up to a £350

Fully Remote

Key Skills: Ideally the candidate will have pharma experience and Experience

in system development. and Veeva systems

Experience – Ideally the candidate will have pharma experience (6 years).

System Managers sit within the System Support function in Global Trial Clinical Services in Operations. System Managers are responsible for business support of key tools utilized including (but not limited to) CTMS (Clinical Trial Management System), and eTMF (electronic Trial Master File).

Main role tasks:

Expert knowledge of relevant tools and advice organization for optimal utilization of these tools:

a. Recommends business rules and system policies/procedures

b. Assists efforts to coordinate and perform administration tasks for relevant tools

c. Perform UAT and system validation activities

d. Contributes to the management of quality checks and housekeeping activities on key tools

e. Develops system training and support events as requested

.Works on the implementation of

Systems Strategy, in collaboration with the Head of Systems Support

. Analyzes reporting options to facilitate operational plan compliance for study teams

. Drives troubleshooting on escalated system issues

Overall skills required:

Broad understanding of global clinical operations process and ability to translate these processes into relevant integrated IT solutions

Strategic mindset

Flexibility to rapidly adapt to changing business needs and priorities

Must be able to act independently

Strong written and verbal English communication skills

Specific skills (desired):

Knowledge of the CSV validation process

Experience working with technology vendors

Experience in system development

Experience in training and communication for a global project

Experience working with global teams

Experience working with cross-functional teams

Veeva Experience

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