Customer Experience Data Analyst Apprentice (work-study program 12 to 24 months)

Jobs in France For Foreigners 2022

Job Details

Hiring Organization  Contentsquare
Post Name  Customer Experience Data Analyst Apprentice (work-study program 12 to 24 months)
Qualification  You’re currently pursuing a Master’s degree in Computer Sciences, Mathematics, or any other related fields
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  EUR 45000 To EUR 50000 Per Year
 Location   Paris, Ile-de-France, France 75008

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences built on trust, privacy, and accessibility. We have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

We’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

About The Role:

Are you looking to tackle great challenges, build the Customer Experience (CX) Data Analysis from A to Z, and lead projects that will make a difference? If yes, do not wait to check out this offer and join our #CSquad family in this exciting adventure.
As a Customer Experience Data Analyst apprentice, your principal mission is to find, gather, analyze, and provide insights on all the Customer Experience team and provide main KPIs between different databases. In this role, you’ll be reported directly to the Customer Experience Business Manager and work closely with the BI team on a daily basis.

On a Typical Day, You Might:

  • Collect and analyze raw data to identify trends, patterns, anomalies, and other helpful information
  • Use data and the CX team’s KPIs to develop and optimize strategies and processes with the goal to increase profit, quality, efficiency, security, and reducing costs
  • Work with the CX team and other internal departments to collect data, develop, and implement strategies
  • Create reports and presentations to summarize findings and influence the company’s decision-making
  • Work with the management to establish project objectives and timelines as well as to monitor progress and evaluate the performance
  • Review and improve analytics processes, methods, and tools to increase efficiency and accuracy

What You’ll Need to Succeed?

  • You’re currently pursuing a Master’s degree in Computer Sciences, Mathematics, or any other related fields
  • Proficiency in computer skills, MS Office (especially Excel), and analytics software
  • You possess good knowledge of SQL and Python
  • Full professional proficiency in English is mandatory. A good level of French is a plus!
  • You’re a problem solver with strong analytics skills and are comfortable working with numbers and complex calculations
  • You have good communication and organization skills

What Would Make You Stand Out From The Crowd?

  • You possess other certifications and distinctions in the related fields
  • You have a good knowledge and experience in Pandas (or other scripting languages), BI tools (Data Studio, PowerBI, Looker, Tableau, etc.)

About The Position:

  • Contract type: Apprenticeship contract
  • Start date: as of September
  • Location: We Work Building, 7 rue de Madrid, 75008 Paris

Why You Should Join Contentsquare

  • We’re humans first. We hire talented people and provide them with the trust, resources, and flexibility to get the job done
  • We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
  • We are a fast-growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge opportunity to make an immediate and lasting impact
  • Our clients, partners, and investors love our industry-leading product

To Keep Our Employees Happy And Engaged, We Are Always Assessing The Benefits/Perks We Offer To Ensure We Are Competitive. Here Are Some We’d Like To Highlight:

  • Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues
  • Generous paid time-off policy (every location is different)
  • Immediate eligibility for birthing and non-birthing parental leave
  • Wellbeing allowance
  • Home Office Allowance
  • A Culture Crew in every country to organize regular outings such as game nights, movie nights, and happy hours
  • Every full-time employee receives stock options, allowing them to share in the company’s success
  • We offer many benefits in various countries — ask your recruiter for more information
Uniqueness is embedded in our DNA as one of our core values. We welcome everyone to apply. Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.

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