Dubai Job Vacancy 2023 for Indian

eCommerce Manager I 

Job Details

Job Description

The Group

Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organization’s growth, we are looking to develop a world-class digital and e-commerce capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organization to deliver significant growth. We are looking for top talent to join us on this journey.

The Role

Our eCommerce Manager will be responsible for conceptualizing, recommending, and analyzing the strategic E-commerce function. You are a key business leader in the Brand Team who is responsible for the online P&L, delivering profitable sales growth through managing merchandise in the online channel, and the execution of a world-class customer experience consistent with the Global Brand strategy in all operating markets. You will have to be a talent for building software products, be highly customer-centric, very detail-oriented with a passion for design.

What you’ll be doing

Strategy and Planning:

• Elaborate on the vision at the Division level and set up the yearly strategic plan and the yearly budgets in accordance with the Brand’s vision and mission
• Responsible for the development of the annual online brand P&L budget and commercial / trading plan formulation and delivery in conjunction with the regional team(s)
• Conduct strategic meetings with suppliers, and regional teams…to negotiate commercial conditions (margin, animations, exclusivity…)

Business Development/Relationship Management:

• Lead the implementation of new business strategies and new partner relationships to increase the reach of the Brand Online
• Develop new business strategies, tactical plans, and detailed business cases for new business development to rationalize resource investments
• Responsible for delivering the underlying profitability through developing knowledge of key cost drivers from the PandL

Web Analytics Management:

• Analyze web metrics and make recommendations to improve website performance including new ways to drive website traffic and revenue opportunities
• Compile and analyze search data and metrics to make decisions regarding business strategy
• Perform click-through rate, conversion, spending, and creative analysis to identify growth/optimization opportunities

What you’ll need to succeed

• Experience with eCommerce Trading/Merchandising
• Experience managing operations and building a team for an eCommerce Business
• Experience running A/B tests and leading optimization efforts
• Shopify, Salesforce CRM & Marketing experience is a plus
• Previous P&L ownership and handling large budgets
• User experience design skill set including data-driven analytics capabilities, and a working understanding of web application technologies
• A minimum of 6 years of relevant experience in a similar role

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package that includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.