Customer Service Executive Jobs in Lucknow

Roles & Responsibilities for Technical Support Executive: –

· Connecting with the clients and resolving their queries on call, remote desk etc.

· Resolv tickets generated by the clients for their technical requests and problems to maintain the productivity.

· Helps in designing and implementing successful software implementation.

· Keep tracking the user tickets and resolutions.

· Coordinate with the Development team incase of any new feature is required.

Skills Required:-

· Excellent problem solving and troubleshooting skills.

· Excellent communication skills.

· Must have problem solving and process improving mindset.

· Have basic knowledge of programming skills.

· Must have excellent knowledge of Microsoft Office (Word, Excel, etc.)

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Shift:

• Day shift

Ability to commute/relocate:

• Gomti Nagar, Lucknow – 226010, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)