English Speaking Jobs Amsterdam

English Speaking Digital Account Manager

Spotzer is a rapidly growing digital marketing business headquartered out of Amsterdam, with global offices in Melbourne and Manila. Our mission is to help small and medium businesses grow through our robust digital marketing solutions which include websites, e-commerce, online advertising, and more. With over 700k digital solutions delivered and over 1M leads generated through our digital advertising campaigns, we are the global leader in providing digital marketing services to SMBs and enterprises.

Seeking a highly-organized, motivated, technically-minded and hardworking

Digital Account Manager!

A Digital Account Manager is responsible for providing platform configuration and data management services to customers.We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates are interested in technology and can build positive customer relationships.

Responsibilities

• Work directly with the customer to identify goals and requirements for assigned projects
• Configure the Yext environment (Knowledge Graph, Pages, etc.) to meet customer requirements
• Manage & prioritize multiple inbound client configuration or data management requests and drive to completion
• Effectively communicate client requests to tangential teams
• Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform
• Document client business rules, requirements, and customizations and ensure accurate configuration of the platform
• Partner closely with the broader account team to ensure we are exceeding client expectations
• Identify potential areas to improve all aspects of the platform and products
• Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform
• Serve as a subject matter expert to customers
• Provide Search Engine Optimization (SEO), data modeling, integration best practices and optimization guidance throughout engagements to drive customer return on investment
• Provide status updates on your work and communicate potential risks and opportunities to clients and the account team

Skills & Qualifications

• University degree or similar college level education or work experience preferred but not required
• Excellent English oral and written communication skills
• Proficient in data analysis and manipulation with Excel or equivalent
• Outstanding and effective interpersonal skills; along with strong ability to communicate complex problems
• Strong attention to detail, organized, process-driven
• Strong work ethic with the ability to work in a fast-paced and dynamic environment
• Determination and perseverance when faced with challenges
• Ability to thrive in a cross-functional team environment
• Takes pride in providing a high level of service and delivering consistent performance
• Interest in technology
• Self-directed worker with excellent time management skills

Preferred Requirements

Basic understanding of relational databases and SQL

What We Offer You

• Full-time (40 hours) position.
• Working in a fun, dynamic, fast paced company
• 25 days of annual leave
• A day off for your birthday
• A group of energetic, multicultural colleagues (with over 30 nationalities in a team of 150 people)
• A position in which you can develop the cutting-edge digital marketing industry
• Friday beers and lots of fun events; from boat parties to Oktoberfest and charity, we have it all!

We have a great culture and truly value working together with open communication. Join our mission to make a positive impact in small business customers lives through our websites and digital marketing solutions.