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Ethiopian Red Cross Society

Mental Health and Psychosocial Support (MHPSS) Coordinator

Job Description

Internal/ External Vacancy Announcement

The Ethiopian Red Cross Society (ERCS) wants to recruit employees for the following vacant position the details of which are mentioned below.

About the Ethiopian Red Cross Society

The Ethiopian Red Cross Society (ERCS) and is one of the oldest and largest humanitarian organizations in Ethiopia. ERCS provides services to communities affected by natural and manmade disasters through the provision of emergency responses, ambulance and first aid, family reunification, essential drugs, water and sanitation, and other humanitarian services. ERCS also runs disaster risk reduction programs with the aim of creating resilient households and communities. Currently, the ERCS has a structure consisting of 12 Regional Offices, 34 Zonal Branches, and 131  District/Woreda Branches, 599 Woreda Red Cross committees and 5871 Kebele Red Cross committees.

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ERCS also runs disaster risk reduction programs relating to food security, climate change adaptation, livelihood diversification, and institutional capacity-building interventions, with the aim of creating resilient households and communities. ERCS works in partnership with the Ethiopian Government, the International Federation of the Red Cross and Red Crescent (IFRC), the International Committee of the Red Cross (ICRC), partnering with National Societies, members, volunteers, and the communities we serve.


  • Ethiopia Red Cross Society implements an elaborate MHPSS intervention targeting migration returnees and internally displaced persons across Ethiopia. Key interventions include basic psychosocial support and Psychological First Aid to enhance community resilience and social inclusion.
  • AlPlSS activities are to be carried out through the established ERCS structures. MHPSS must be aligned with the strategy of the ERCS. All interventions will be implemented in accordance with the established framework of international standards for MHPSS.
  • The MHPSS coordinator will take the coordination lead on the implementation of the Psychosocial Support activities and contribute to the elaboration of the ERCS strategy on MHPSS. The MHPSS Coordinator will also assume a strategic role in ensuring relevant and quality interventions and providing a linkage between ERCS and partner Red Cross Societies.
  • The MHPSS coordinator is expected to take the leading role in mainstreaming and/or integrating PSS into its core thematic areas; play an expertise role in capacity building of ERCS staff and its Volunteers to have the necessary skills in specific areas such as basic psychosocial support, and Psychological First Aid (PFA), mental health, referrals and linkages that can enhance render evidence-based, quality and timely services to the most vulnerable and contribute towards enhancing community resilience and social inclusion and maintaining a repository of MHPSS knowledge for continued future use by the national society.

Key Responsibilities

Capacity Building

  • Provide training for staff and volunteers on topics related to PSS as relevant to their situation, sector and role such as Protection, PFA,
  • Child-Friendly Spaces, Psychosocial Awareness and house/ tent visits, Prevention of gender-based violence, and mental health; prepare training reports and advise on ways such training can be continuously improved.
  • Support the systemization of practices that ensure the care, protection and well-being of staff and volunteers.
  • Adapt, develop and disseminate context-specific and tailored training material.
  • Develop SOPs, tools, and guidelines for MHPSS on activities and spearhead their adaptation/implementation. Provide coaching and mentoring to staff and volunteers and conduct supervision missions in project sites and at HQ level; provide timely TA to the emergency response teams during emergency operations to deliver relevant, timely, and quality PSS.


  • Participate in internal, cluster meetings on MHPSS, and strive to establish partnerships, and support efforts to ensure visibility of the ERCS MHPSS services across ERCS intervention sectors.
  • Engage in advocacy tasks and promote the NS MHPSS services such as in campaigns, the commemoration of international days, etc.
  • Support for and provide TA on referral pathways and linkages for MHPSS services;
  • Organize coordination meetings with ERCS’ PGI and CEA coordinator
  • Closely work together with DRC and other movement and non­ movement partners with regard to MHPSS.

Program implementation, monitoring, evaluation and reporting

  • Contribute to the assessments, development, implementation, monitoring and evaluation of MHPSS activities in all ERCS structures and functions.
  • Works in teams in the development and adaptation of monitoring and evaluation tools.
  • Collate reports from HQ & the branches and provide consolidated quarterly and annual reports on MHPSS activities.
  • Review technical reports from PSS Focal points to ensure quality and the use of RC vocabulary.
  • Document the development and sharing of lessons learned, best practices and case studies.
  • Ensure date related to MHPSS are duly completed and maintained the
  •  same as per the data protection guidelines with due care for privacy and confidentiality.

Awareness Raising

  • Work closely with relevant departments and services to integrate/mainstream mental health and psychosocial support in core operations of the NS.
  • Facilitate relevant awareness-raising sessions to enhance the visibility of the NS MHPSS services including the development of key messages, and advising mechanisms to mitigate vulnerability to mental health problems.
  • Advocate for the inclusion of caring for staff and volunteers e.g. advise establishing mechanisms within the NS HR system and volunteer department tools.
  • Ensure that staff and volunteers working in MHPSS are in compliance with
  •  Code of Conduct, Child Protection, PSEA, and anti-corruption policies of the movement.

Reporting to: Emergency Preparedness and Response Manager

Terms of employment: Contract for one year

Job Requirements


  • Background in Social/Behavioral and/or health Sciences with a master’s degree in Psychology/Social Psychology, Social Work, Sociology, public health or related fields.

Experience and Knowledge

  • At least 10 years of direct experience in a similar position in a
  • humanitarian organization or NGO.
  • Proven experience in strategic and organizational leadership with demonstrated skills in training facilitation, communication and advocacy works.
  • Ability to develop, supervise/mentor and evaluate psychosocial and mental health programs and projects.
  •  Knowledge of the project management cycle is an asset, and knowledge about RCRC operations but not mandatory.

Core Competencies

  • Strong communication skills.
  • Ability to discuss/negotiate with management, staff, and volunteers. Sensitive to the feelings expressed and behaviors displayed by the beneficiaries. Understanding of their needs.
  • Mature, flexible, and able to work under pressure assuming a range of unanticipated assignments
  •  Ability to assume various roles and assignments as directed by the immediate supervisor within the scope of the ERCS mandate


  • Requisite: Very good English  language skills (mainly in speaking and writing)

Skills and Knowledge

  • Advanced skills in use of computer applications (Microsoft word, excel, PowerPoint) including use of the internet and email

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