5 Star Hotel Job Vacancy in Mumbai

Four Seasons Hotels and Resorts

Food & Beverage Server

Basic Function

  • Experienced technical position in the food and beverage service

General


  • Executes all tasks assigned by his/her supervisor
  • Demonstrate a high degree of standard awareness, promotes teamwork, and act as a role model
  • Attains all scheduled training sessions
  • Displays warmth, care, and enthusiasm when dealing with guests and fellow colleagues

Departmental

  • Prepares mise en place, setup and clears table, in the work area. Maintains a high standard of hygiene and orderliness
  • Takes orders from guest, serve food and beverage and serve as per the hotel services and products
  • Is thoroughly familiar with beverage and menu items and able to compose and recommend suitable menu progression and wine pairing; upsell sensitively
  • Provides genuine hospitality
  • He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
  • He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP
  • Keep abreast of events happening in the hotel

General

  • Adheres to the hotel’s code of conduct and grooming and hygiene standards
  • Is seen working hands-on, assisting colleagues in crunch times, walking the talk
  • Actively participates in briefings and meetings
  • Maintains a clean and orderly work area and promotes a safe working environment
  • Performs any additional duties as assigned
  • Does the linen pickup and main the stock
  • Has to set the side stations after every meal period

Departmental

  • Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
  • Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
  • Requisitions supplies according to established procedure
  • Accurately posts guest checks, processes payments, and adheres to related control procedures in a vigilant manner

Appropriate Manual/Policy And Procedure

  • Four seasons service culture standards
  • Four seasons core standards

General

  • Front and lobby areas
  • Problem resolution
  • Heart of the house/employee dining
  • Staff locker rooms
  • Compliance policies
  • Confidential, privacy, and proprietary data statement
  • Policy against harassment
  • Electronic system policy

Skills And Abilities

  • Has to have 1-2 years of relevant experience in a 5-star hotel/resort or reputed stand-alone restaurant
  • Possesses the aptitude and upward mobility
  • Should be flexible in working in different outlets on business demand
  • Possesses excellent English, math, and psychometric abilities

Basic beverage knowledge preferred

To apply for this job please visit in.linkedin.com.

Also: Search Your DREAM JOBS

Leave a Comment