Accounts Executive Jobs in Mumbai

Senior Account Executive

Role Responsibilities & Deliverables


  • Receive small – medium client briefs and decode them with the team

Communication & Coordination

  • Regular feedback calls with clients to provide updates, collect feedback and build relationship
  • Daily communication with clients to provide updates and collect feedback
  • Ensure timely and prompt action (by the team) basis client feedback
  • Timely and proactive response to client emails
  • Disseminate accurate and complete information to functional teams in a timely manner
  • Coordinate with functional teams to ensure timely, accurate and complete delivery of client work
  • Document minutes of all meetings (where present)

Account Management

  • Brainstorm with relevant teams for client pitches and execution of briefs
  • Accurate referencing and industry benchmarking
  • Post updates on social media platforms
  • Attend shoots and music recordings
  • Coordinate with other agencies for timely, accurate and complete delivery of work
  • Vendor management for outsourced work
  • Maintain and create campaign cost sheets
  • Create weekly JSRs
  • Manage client logistics & incentives
  • Create & compile presentations for client meetings, internal management meetings and case studies
  • Pitch new concepts to existing clients, based on specifically identified needs of the client
  • Competitor analysis to identify process improvements and new potential offerings


  • Collate data and inputs from functional teams for the purpose of social media and brand analysis report creation
  • Create reports for social media and brand analysis


  • Raise all financial paperwork to clients and review those raised by vendors
  • Calculate BCMA accurately
  • Regular follow up with the client for due payment and ensure it’s release by the due date
  • Maintain all financial trackers and update the Associate Account Manager/ Account Manager on the same.

Core Competencies

Customer Focus

  • Inside out knowledge of client business
  • Timely resolution of client escalations / feedback

Platform Knowledge

  • Broad understanding / working knowledge across a broad range of service lines
  • Competency on MS office products (Word, Excel, Power Point)

Planning & Organizing

  • Tactfully prioritise tasks across brands
  • Deliver quality work within deadlines
  • Keen eye for detail


  • Excellent written and verbal skills
  • Ability to sell work and ideas, and respond positively to feedback

Desired Qualifications & Experience

  • UG – Any Graduate – Any Specialization OR PG – Any PG Course – Any Specialization; Post Graduation Not Mandatory.
  • Candidates with 1-3 years of work experience can apply. Prior experience in Client Servicing and Account Management will be preferred
  • Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it

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