Epitome Infotech Solutions Pvt Ltd
Document Verification Executive
Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing.
* Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.
* Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
* Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,678.00 – ₹26,458.00 per month
Schedule:
- Day shift
To apply for this job please visit in.indeed.com.