Fresher Jobs Mumbai


Front Desk Executive

Job Summary

The Front Desk Executive is responsible for interacting with patients and their relatives in a healthcare setting.

Daily Responsibilities

  • Professionally greeting patients over the phone and in person.
  • Promptly responding to inquiries or properly referring to problems.
  • Serving patients by helping them, scheduling appointments, carrying out the admission process and maintaining records.
  • Optimizes patients’ satisfaction, and treatment room utilisation by scheduling appointments in person or by telephone.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Perform billing and bookkeeping functions including collecting cash payments and maintaining daily sheets of transactions.
  • Conduct scheduling/reminder/re-scheduling phone calls to patients.
  • Keeps patient appointments on schedule by notifying Consultants of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges.
  • Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.


Basic Graduation or any post graduation


Good Communication skills and Listening Skills

Mulitasking skills and Time -Management

Job Types: Permanent, Full-time, Fresher

Salary: ₹10,000.00 – ₹22,000.00 per month


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund


  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • Diploma (Preferred)


  • English (Preferred)
  • Hindi (Preferred)

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