Fresher Jobs Mumbai

Front Desk Executive

Job Summary

The Front Desk Executive is responsible for interacting with patients and their relatives in a healthcare setting.

Daily Responsibilities

• Professionally greeting patients over the phone and in person.
• Promptly responding to inquiries or properly referring to problems.
• Serving patients by helping them, scheduling appointments, carrying out the admission process and maintaining records.
• Optimizes patients’ satisfaction, and treatment room utilisation by scheduling appointments in person or by telephone.
• Ensures availability of treatment information by filing and retrieving patient records.
• Perform billing and bookkeeping functions including collecting cash payments and maintaining daily sheets of transactions.
• Conduct scheduling/reminder/re-scheduling phone calls to patients.
• Keeps patient appointments on schedule by notifying Consultants of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.

Education

Basic Graduation or any post graduation

Skills:

Good Communication skills and Listening Skills

Mulitasking skills and Time -Management

Job Types: Permanent, Full-time, Fresher

Salary: ₹10,000.00 – ₹22,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)