Front Office Manager


Hotel Jobs in Dubai

Job Details

Hiring Organization  Radisson Blu Hotel, Dubai Media City
Post Name  Front Office Manager
Qualification  Any Graduate
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  AED 17 To AED 19 Per Hour
 Location   Dubai, United Arab Emirates 00000

DESCRIPTION

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience?

Our first-class Front Office Team is the heart of the house where we exude patience, empathy, and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.


As Front Office Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Front Office Manager:

  • Ensures the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries and problem resolution
  • Develops and implements plans where front office initiatives & hotel targets are achieved
  • Leads and manages the front office team, fostering a culture of growth, development, and performance within the department
  • Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled and that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Establishes and delivers an effective planned guest engagement program
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for an internal and external audit, performing follow-up as required

Requirements of the Front Office Manager:

  • Proven experience in the front office with strong problem-solving capabilities
  • Excellent leadership skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offer advice, and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time, and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

Apply Now

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