12th Pass in Mumbai

Customer Support Associate

Full Job Description

Primary Job Responsibilities would be:

  • Understand the customer requirements and provide schedules
  • Tackling Incoming Calls from Existing and New client base
  • Reaching out to customers via calls to address their requirement and converting them
  • Sending daily reports to the Management Team
  • Manage customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Key Skills we are looking for:

  • Ability to work as part of team
  • Disciplined and hard working
  • Active listening and solution oriented approach
  • Ability to multi-task, prioritize, and manage time effectively.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,000.00 – ₹22,000.00 per month


  • Flexible schedule


  • Flexible shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • Higher Secondary(12th Pass) (Required)


  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)


  • English (Preferred)
  • Hindi (Preferred)

To apply for this job please visit in.indeed.com.

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