Get We Clean Private Limited
Customer Support Associate
Full Job Description
Primary Job Responsibilities would be:
- Understand the customer requirements and provide schedules
- Tackling Incoming Calls from Existing and New client base
- Reaching out to customers via calls to address their requirement and converting them
- Sending daily reports to the Management Team
- Manage customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Key Skills we are looking for:
- Ability to work as part of team
- Disciplined and hard working
- Active listening and solution oriented approach
- Ability to multi-task, prioritize, and manage time effectively.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,000.00 – ₹22,000.00 per month
- Flexible schedule
- Flexible shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Required)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
To apply for this job please visit in.indeed.com.