Showroom Jobs Canada

Showroom Coordinator

Global Furniture Group is looking for a Showroom Coordinator to join our team. The ultimate candidate will work physically out of our Vancouver showroom. The ideal candidate is energetic and passionate about working alongside a winning sales team. Being an important liaison with our customers, the Showroom Coordinator must possess excellent communication and organization skills. They must work collaboratively with our internal teams to ensure a world-class customer experience.

A Day in the Life

• Ordering/organizing fabric samples, finishes, and brochures for the showroom library
• Ordering, organizing, and couriering fabric samples, finishes, and brochures to various design firms/dealers/end users
• Receiving packages/deliveries/mail
• Sanitizing showroom / ensuring up keep with Covid regulations
• Coordinating demo requests/deliveries/pick-ups
• Coordinating new product delivery/installations
• Assisting reps. with quotes
• Assist reps. with meetings (in the showroom or outside the showroom) creating documents, printing documents, ensuring necessary products are available, etc.
• Answering calls/emails for general inquiries
• Filling documents
• Creating product/fabric binders
• Assisting reps. with whatever they may need that day

Showroom Support

• Greet all visitors to the showroom
• Maintain Covid regulations for visitors, fill out Covid questionnaires, sanitize all areas
• Enter all showroom guests into the system when they first arrive
• Answer, screen, and forward any incoming calls while providing basic information when needed
• Receive, sort, and organize daily mail/deliveries/couriers
• Maintain office supply inventory and order when necessary
• Ensure cleanliness and organized state of the showroom through dealings with the landlord, cleaners, and maintenance
• Assist with ordering catering requirements for any meetings and/or presentations
• Arrange and set up showroom events with all meals, snacks, drink service, props, product installation, etc.
• Maintain inventory of food and beverage supplies and place orders if necessary (i.e. coffee, tea, milk, sugar, paper products, etc.)

Sales Support

• Attend and assist with dealer and designer presentations when needed in the showroom and off-site – set up presentations, print documents, make brochure binders, set up finishes selection
• Present basic products to customers in the showroom – assist walk-ins or Reps. clients if they are not available
• Manage literature/library/finish samples** – requires a significant amount of time, and daily ordering/organizing.
• Work closely with the Toronto team for showroom samples of literature/product/etc.
• Assist Global employees with maintaining dealer libraries, make binders for all dealers + design firms, update them, and send them brochures on-going basis as requested by dealers/firms – requires a significant amount of time
• Manage showroom and loaner inventory for clients – manage all communication between firms/dealers/end users/warehouses for the availability of a product, delivery/pick-up, and tracking of product
• Responsible for handling and distributing petty cash while tracking expenditures
• Assist with basic quotes and tender – create quotes as requested, help with existing quotes
• Represent Global at trade shows and marketing events along with sales as needed – organize product, delivery/pick-up, booth set up/take down
• The main point of contact for all firms/dealers for all samples requests, brochures, and demo requests
• Maintain showroom calendar/events
• Maintain invoices to be approved and paid
• Maintain showroom product inventory/sell clearance product
• Assist sales team when needed with Global software system – for example checking customer lists from dealers for duplicates prior to B.D. rep using for Proactive Calling sessions.

REQUIREMENTS & SKILLS

• Excellent communication, customer service, and organizational skills
• Professional appearance and attitude
• Proficient in Microsoft Windows and Microsoft Office (Excel, Word, PowerPoint)