Health Care Support Worker

To assist the Registered nursing staff and other health care professionals across the Unit and support the day-to-day services in the outpatient, theatre, and daycare unit areas carrying out a wide range of duties under supervision during each shift.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

• Assist the registered nurse to deliver a high standard of holistic patient care ensuring that the patient’s dignity and equality are maintained at all times.
• Ensure that the principles set out in the Fundamentals of Care are incorporated into daily practice and applied to all patients
• Maintain accurate and legible patient records. Accurately documenting information relating to patient care as instructed by the registered nurse.
• Ensure positive communication with patients, relatives, and carers whilst respecting issues relating to professional confidentiality.
• Observe and report changes in the patient’s condition or behavior to the registered nurse.
• Provide psychological and physical support to patients prior to, during, and following clinical procedures or investigations; this may be to assist them with seating, mobilizing, awareness of their environment, or directions to other areas of the department.
• Act as a chaperone for patients undergoing examinations or procedures and accompany patients to other departments taking appropriate documents and relaying appropriate messages under the direction of the registered nurse.
• Recognize and respond appropriately to emergency or unplanned situations.
• Prepare ophthalmic environment and equipment for use within the clinical area regarding stock and cleanliness at the start of each session.
• Undertake the responsibility of management and disposal of linen stock and other general housekeeping needs.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.

Rotation to outpatient clinical areas, daycare units, and theatres during the working week is routine in this unit. Work can include duties such as:

• Prepare and stock clinic rooms/theatres prior to each session.
• Record patient vision distance and near, recording these in the case notes.
• Record manual handling assessment for the clinic setting at the point of vision testing.
• Undertake visual field analysis using a computerized Field analyzer; recording accurate patient ID on the printed document.
• Conduct keratometry on all identified post-operative patients, print and file in patient case notes.
• Following a period of appropriate training and assessment undertake patient observations including temperature, pulse, respirations, blood pressure, urinalysis tests, and blood glucose monitoring; recording findings in case notes.
• Attend WHO safety huddles prior to the start of all clinical sessions.
• Complete checklist documentation prior to clinical interventions including Intra vitreal treatment and surgery.
• Demonstrate the correct procedure for opening sterile packs onto the scrub practitioner’s trolley.
• Assist to set up intra –ocular surgical equipment.
• Collect tracing identity stickers used during surgery and place in the case notes.
• Select the identified intra-ocular lens as indicated in the case notes; check this with the scrub practitioner.
• When in theatre cross-check patient identity with the scrub practitioner to confirm the correct patient, correct procedure, and consent form completed accurately.
• Act as a circulating nurse during the peri-operative period.
• Gain IT skills to assist with activity input data on Orsos or equivalent.
• Assist registered nurses in washing down the theatre or clinical area at the end of the planned session and in the disposal of clinical waste bags.