Healthcare Leadership Jobs in Canada

  • Full Time
  • Canada

Privacy Manager

Job Details

Hiring OrganizationTELUS
Post NamePrivacy Manager
Qualification  Any Graduate
Industry Private
Employment TypeFull-Time
Work Hours8 Hours
Salary  CAD 50000 To CAD 55000 Per Hour
Toronto, Ontario, Canada M4B 1B3

Job Description

Are you passionate about developing solutions that will change the way in which patient care is delivered while simultaneously protecting the privacy of patient data? Would you like to work at Forbes’ top-ranked employers in Canada? The Data & Trust Office at TELUS provides world-class, innovative privacy solutions to teams across the organization in advancing our commitment to digital health technologies, which demonstrate respect for our customers and their privacy through transparent, robust, and ethical practices.

Our team takes pride in earning a reputation for being innovative thought leaders, strategic business partners, and subject-matter experts in privacy and data governance. For this team, purpose and work converge. We’re looking for someone who radiates this passion and is eager for the opportunity to transform healthcare delivery in Canada.

As a Privacy Risk Manager in Digital Health, you will influence TELUS’ innovation in the health sector. You will work with a cross-functional group focused on supporting the growth of the business along with the development, deployment, and use of new digital health technologies. You will work collaboratively with internal stakeholders and external stakeholders to ensure that digital health solutions not only comply with privacy laws and regulations, but that best practices and innovative privacy approaches are in place to earn the trust of our customers.

At the same time, you will be an integral member of the Health Privacy team supporting TELUS Health through Privacy Impact Assessments, playbooks and tools, and guidance within a healthcare context. You will advocate for TELUS’ Trust Model as the fundamental driver for all our decisions around data, privacy, and innovation recognizing the fundamental role that trust plays in TELUS’ mission.

You will ensure that all TELUS Health initiatives meet our rigorous privacy, security, and ethical standards. You will collaborate with, advise and guide the business in addressing privacy and data considerations in a manner that demonstrates TELUS’ commitment to putting customers and their privacy first.

Here’s How

  •  Conduct Privacy Impact Assessments, identify risks and provide corresponding recommendations
  • Support the development of a data program that meets or exceeds the expectations of our customers while simultaneously ensuring TELUS’ ability to respectfully leverage data to deliver value to our stakeholders
  • Collaborate with cross-functional stakeholders to ensure adherence to the TELUS’ Trust Model
  • The document, prioritize, and communicate clear privacy requirements for product initiatives and releases
  • Add value and support business units to deploy or leverage technology, including AI, ethically by providing expert advice and counsel to execute TELUS’ data handling frameworks
  •  Assist in designing and documenting processes that standardize best practices and support an agile development methodology
  •  Monitor privacy trends in the internal and external environment and advise on the impact on TELUS Health’s information and privacy practices
  • Learn continuously, innovate every day and seek opportunities to develop and demonstrate thought-leadership


  • Recognized for your knowledge and expertise in applying privacy laws, including the Personal Health Information Protection Act (PHIPA), and guidance in a healthcare or health-related context
  • Proven experience in driving and executing compliance programs, risk management, analysis, and operational improvement
  • Recognized for your leadership capabilities to collaborate and accomplish goals with others, including the ability to lead cross-functional teams where required
  • Trusted as a collaborative colleague who will act with integrity to fulfill TELUS’ commitments to its customers
  • Known for your ability to influence and negotiate effectively, to be a persuasive advocate
  •  Noted conflict resolution skills with a focus on win-win solutions at all times/strong collaborative skills to work with the business as a partner
  • Sought after for your ability to develop creative solutions where challenges are presented
  • Excellent interpersonal skills, including the ability to develop strong relationships across all levels of the organization
  • Ability to deal with ambiguity and complex concepts
  •  Excellent communication skills (verbal and written) and ability to mentor and coach
  • Ability to take initiative and be proactive in identifying opportunities to support and enhance respect for privacy
  • With Post-secondary education
  • IAPP certified (or willing to become certified within 6 months)


  • Has experience working with digital health systems like Electronic Medical Records or Clinical Information Systems
  • French/English bilingual capabilities are a highly valued asset for this role
  • Previous experience working in the healthcare sector is an asset
  • Legal background/experience is an asset

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