Hindi Call Center Job Salary

  • Full Time
  • India

Customer Service Executive Female

Job Details

Hiring OrganizationPayPenny
Post NameCustomer Service Executive Female
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 15000/- To 30000/- Per Month
Job Location Type Work From Home

Full Job Description

CUSTOMER SERVICE EXECUTIVE FEMALE ONLY FOR THE NIGHT SHIFT

Looking for young enthusiastic individuals willing to be a part of a fun work environment. The candidate must have good communication skills and be fluent in English. Looking for females only.


The key responsibilities are as follows:

  • Managing inbound and outbound calls in a timely manner.
  • Assisting customers in onboarding them onto our mobile applications.
  • Motivating customers in increasing our mobile application usage.
  • Providing information to our customers on newly added features on our applications.
  • Building sustainable relationships and engaging with customers with a view to building rapport with them.
  • Record-keeping duties are to be performed on regular basis.
  • Answering general customer inquiries through calls, chats, and emails until the inquiry is closed.
  • Managing customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received.
  • Maintaining customer service log, tracking all incoming inquiries, and detailing out customer requests, product defects, etc.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Requirements:

  • Must be fluent in English with excellent communication skills. Excellent English speaking & logical reasoning skills are required.
  • Must have proven experience of 2 or more years in the Customer Service Department.
  • Ready to join immediately with an available prerequisite: Laptop & WIFI
  • Comfortable in rotational shifts (day & night) according to the UK time zone.
  • A total of 2 rounds of interviews will be conducted and full paid training will be provided.

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
  • UK shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

To apply for this job please visit www.linkedin.com.

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