IT Jobs in Bradford

ITWiser LLP

Senior IT Engineer

Full Job Description

ITWiser provides an array of IT and Cyber Security services to all types of businesses. Our approach is proactive, and we are looking for a keen and experienced senior IT engineer to join the team. You will be working out of our Bradford office assisting the team and our clients. Working 8:30 am to 5 pm Monday – Friday (May be requested to work outside of these hours for project work). You will be providing high-end support to the companies’ customer base, including but not limited to the below.


Responsibilities

  • Resolving issues to completion.
  • Liaising with 3rd parties and vendors on a day-to-day basis to ensure the smooth running of all operations.
  • Planning IT solutions for clients depending on their requirements such as new server installations through to network installations.
  • You will be required to create professional client documents such as quotes. proposals and project plans.
  • Managing 365 and Azure environments.
  • Checking service desk tickets day-to-day.
  • Managing clients’ needs and expectations.
  • Conducting project work such as client migrations.
  • Assisting with providing Cyber Security services to clients.
  • General office duties.

Ideal Attributes

  • Excellent communication skills & a ‘can-do attitude
  • Ability to handle customers’ queries with empathy and tact
  • Work well in a team and happy to listen to guidance from others
  • Self-motivated to be able to work when left alone
  • Good timekeeping and workload management
  • Excellent problem-solving skills
  • See problems through to the end by taking ownership of them
  • Professional accreditations such as Microsoft / Cisco / CompTia
  • Should have at least 8 years of experience in the IT industry with strong technical knowledge.
  • Thorough understanding of GDPR & Data Protection & Computer Ethics.
  • Understanding of Android Phones/Tablets, Apple iPhones/Tablets, and how to do key tasks such as setting up email accounts, joining wireless networks, and troubleshooting end-user issues.
  • Experience managing Cisco Meraki, Unifi, HP, and Draytek devices.
  • Good experience with macOS (10,11,12)
  • Good understanding of Firewalls – Hardware and Software

Essential Requirements

  • Must have a driving license, and own transport with business insurance cover.
  • Flexible to travel to client sites around the country via train or car.
  • Must keep an accurate track of time and tickets using a timesheet system.
  • Thorough Networking and troubleshooting knowledge.
  • Thorough knowledge of VMWare, Hyper-V & Virtualisation.
  • Thorough Microsoft Windows Server installation and management experience
  • Good Linux installation and management experience (RedHat, CentOS, Ubuntu, Cpanel, WHM, Kali).
  • Extensive Microsoft 365 experience with using, managing, and migrating of users and devices from other systems into the Microsoft 365 product stack.
  • Core Microsoft service knowledge of DNS/DHCP/WINS/Active Directory preferably through a Microsoft server certification.
  • Knowledge of what WAN/LAN/Broadband/Leased Lines/PSTN are and be able to set up and support the technologies.
  • Good understanding of computer hardware and troubleshooting hardware faults.
  • Good understanding of IT security best practices and technical controls.
  • Thorough understanding of what Antivirus software is and how to manage it.
  • Experience troubleshooting networking, switches, and VLANs.
  • Experience deploying and managing VOIP systems such as 3CX.

Education

  • Maths & English GCSE grade C or higher or equivalent
  • Either A Level/BTEC/NVQ/Degree – IT related
  • Professional certification desirable
  • In return for your hard work and dedication, we offer a great team environment plus 20 days of holiday plus statutory holidays.

Job Types: Full-time, Permanent

Salary: £28,000.00-£35,000.00 per year

Benefits:

  • Free Parking
  • On-site parking

Schedule:

  • 8-hour shift

Ability to commute/relocate:

  • Bradford, BD4 8BX: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

To apply for this job please visit uk.indeed.com.

Also: Search Your DREAM JOBS

Leave a Comment