Job Vacancy in Mumbai for Graduates

We are loooking for new talents , we are manufacturers & exporters for stainless steel utensils for Hotels Restaurants and Cafe (HORECA) industry. We are exporting to 36 countries currently. We are expanding our teams as we grow each year.

Roles and responsibilities of Customer Service Representative

• Maintain good relationships with clients so that the business can maximize the value of those relationships.
• Work on quotations and Inquiries from customers.
• Identify key contacts at potential client companies to establish and foster a relationship.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the problems and challenges of clients and identify ways the business could better address those needs.
• Grow the business by identifying new sales and business development opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
• Provide excellent service in order to maintain a positive reputation for the business.
• Resolve any customer complaints in a prompt and professional manner.

.Education – Any Graduate

Location : Tardeo , Mumbai – 34

Experience – 2-3 Years

Key Words: Customer Care Executive, CRE, CSR, CSA, Customer Service Associate, Customer Service Representative, Customer Relationship Executive, CRE, Customers Success, Clients Success Rep, Sales Coordinator, Sales Support, Customer Support

COVID-19 Precaution(s):

• Sanitising, disinfecting, or cleaning procedures in place

Job Type: Full-time

Pay: ₹18,000.00 – ₹25,000.00 per month

Schedule:

• Morning shift

Supplemental pay types:

• Yearly bonus

Education:

• Bachelor’s (Required)

Experience:

• Customer Service: 2 years (Required)

Language:

• English (Required)