Customer Service Representative

LuLu International Shopping Malls Private Limited Kochi

Job Description

Job Vacancies in Lulu Mall Edapally, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Job Detail

  • Company Name: LuLu International Shopping Malls Private Limited Kochi
  • Post Name: Customer Service Representative
  • Employment Type: Full Time
  • Qualification: 12th Pass, Any Graduate
  • Industry: Private
  • Work Hours: 8 Hours
  • Salary:  15000/- To 20000/- Per Month

About Company

LuLu Mall Kochi is a shopping mall located in Edappally Kochi, Kerala. The mall, its car parking facility, the convention center, and the hotel altogether got a total area of 1.85 million sq ft. With an average daily footfall of more than 80,000, it is one of the most visited places in Kerala. LuLu Group International is an Emirati multinational conglomerate company that operates a chain of hypermarkets and retail companies, headquartered in Abu Dhabi, United Arab Emirates. It was founded by M. A. Yusuff Ali from Nattika, Thrissur district in Kerala, India.


  • Serving customers.
  • Dealing with customer queries and complaints.
  • Handling payments.
  • Displaying products.
  • Helping with special promotions.
  • Ordering stock.
  • Overseeing deliveries.


  • Customer service and communication skills.
  • Commercial awareness.
  • Working under pressure.
  • Working in a busy team.
  • Time management.
  • Problem-solving and initiative.
  • Attention to detail.
  • Responsibility.

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