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Job Details

Hiring Organization Barclays
Post Name Analyst
Qualification Minimum qualification Graduate.
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary AED 12000 Per Month
Location   Dubai, United Arab Emirates 00000

Full Job Description

Barclays Corporate Banking

For more than 50 years, Barclays has been a member of the Middle East business community offering clients best-in-class services and solutions in Corporate and Investment Banking, as well as Private Banking. We offer corporate banking solutions to financial institutions and multinational corporations, supporting them fulfill their financing needs, risk management, cash and liquidity management, as well as trade and working capital requirements.

We look at exceeding expectations by providing a customized and dedicated service, from origination to client servicing. We have the people and capabilities to help our clients achieve their ambitions in the right way.

Trade Finance Operations

The trade operations team manages the day-to-day functioning of Trade and Working capital requirement of Corporate, FI, and NBFI clients by offering various products like Letters of Credit, Trade Loans, Guarantees, Bill discounting, Import and Export, and Corporate deposit bookings. They cater to all the trade needs of clients by providing world-class service.

Trade Finance signifies financing for Trade, and it concerns both domestic and international trade transactions. A trade transaction requires a seller of goods and services as well as a buyer. Various intermediaries such as Banks and Financial institutions can facilitate these transactions by financing the trade.

The overall purpose of the role

  • Managing the day-to-day functioning of trade operations and ensuring required support is provided for offshore and internal clients.
  • Handling client queries and ensuring they are responded to the satisfaction of customers.
  • Comply with all internal, external, and Central Bank and DFSA policies and procedures.
  • Ensuring seamless service delivery and support for offshore colleagues to ensure there are no process failures.
  • Manage and perform the daily control activities of Trade operations covering all product offerings.
  • Ensure all departmental process documents, flows, risk, and control self-assessments are periodically reviewed and updated periodically.
  • Support in the rollout of projects providing requirements, UAT testing, and go-live support to avoid any client impact.
  • Support the team manager in all internal and external audits and reviews.

Key Accountabilities

  • To manage the day-to-day working of Trade Operations.
  • Handling and responding to client queries relating to all transactional activities within agreed turnaround times.
  • Follow up on transactions and track through to completion.
  • Properly monitor the own transactions and ensure that any errors identified are escalated to the onshore and offshore team leaders.
  • FI pricing & limit allocation are to be tracked and make sure that correct pricing and calculation are applied to all transactions.
  • Initiate process improvements in BX and Onshore.
  • For high-profile clients without accounts in Barclays, export transactions are to be monitored and tracked for timely completion.
  • Guarantees issued by other FIs need to be coordinated directly with the respective Banks for quick turnaround time and to avoid any delay.
  • Ensure queries are logged on CRM in a timely manner on all client interactions.
  • Proactively identify and mitigate potential risk events / operational losses/fraud.
  • Ensure QA is completed in a timely manner and outcomes are published accordingly.
  • Ensure all RCA controls for your areas of responsibility are effective. Updated whenever a change to the process is made
  • To support internal & external audits review.
  • Training and guiding offshore teams in the handling of day-to-day operations for transaction operations.
  • To operate as a contact for offshore BAU issues, including system and procedural issues.
  • To manage the analysis of existing work practices – system and procedural – identifying and implementing areas for improvement both onshore and offshore
  • Updating department process notes and process flows in line with system changes and new regulations and processes.
  • Act as backup and support for other area’s team members in Operations.
  • Archive and file transactional records in line with local regulations and process
  • Preparation and presentation of department MI and regular monthly packs for different forums. Responsible to prepare regulatory reports and all periodical reconciliations.
  • Identification & solution rework in operational processes e.g. Duplicate rework in UBS –swift enhancements, CRM upgrade, LIBOR integration, and other mandatory regulatory system changes.

Stakeholder Management and Leadership

  • The role requires strong interpersonal and communication skills due to direct interaction with clients, coverage, and other BX partners
  • Report issues and concerns as soon as possible to seniors in time and with complete information, in which effort is made to prevent or limit possible damage
  • Support and work towards the common objective of Unit stakeholders
  • Timely escalation of issues and concerns to the Management team to mitigate any potential impact on the group.
  • Support Team Leader and Department head in various audits and reviews by internal and external audit teams.
  • Preparation and Circulation of Management MI in a timely manner

Decision-making and Problem Solving

  • Respond to and resolve issues arising out of work or from within the team across departments that may have a bearing on team effectiveness
  • Need-based escalation of decisions and ensure proper follow-up of the same

Risk and Control Objective

  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework, and internal Barclays Policies and Policy Standards
  • Maintain a code of conduct in line with banks’ policies and regulatory guidelines.
  • Ability to multitask and adhere to strict deadlines.
  • Understand AML requirements and escalate suspicious transactions to concerned superiors.

Person Specification

Essential Skills/Basic Qualifications:

  • Minimum qualification Graduate.
  • Good knowledge of Trade products, ICC rules & regulations, Swift messages
  • Working knowledge of platforms like Flexcube UBS, Synergy, CRM
  • Good organizational & administrative skills
  • Proven track record of excellent service delivery
  • Good in numerical calculations and reporting.
  • Should be able to communicate fluently
  • Good working knowledge of MS Excel, MS Access, and PowerPoint skills

Desirable skills/Preferred Qualifications:

  • Should have the knowledge and understanding of all Trade products
  • Understands Compliance, Legal and Audit requirements for Transaction Operations.
  • Good understanding of industry changes and how they impact Transaction Operations.
  • Ability to work with different geographies and quickly adapt to changes.
  • Good understanding of current changes in the Financial Service Industry and how technological innovations are evolving the banking industry
  • Understanding of ISO 20022 format of the message will be an added advantage.

Purpose, Values, and Mindset

Our purpose is to create opportunities to rise. We support sustainable and inclusive growth by connecting the ideas, innovations, and aspirations of our customers and clients to the capital that can bring them to life. For over 325 years we have funded progress, and today we remain committed to helping make our world more sustainable, more inclusive, and more connected.

Our values underpin everything we do: Respect, Integrity, Service, Excellence, and Stewardship.


  • We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.


  • We operate with honesty, transparency, and fairness in all we do.


  • We act with empathy and humility, putting the people and businesses we serve at the center of what we do.


  • We champion innovation and use our energy, expertise, and resources to make a positive difference.


We prize sustainability and are passionate about leaving things better than we found them

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, and always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.


  • Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.


  • The question is whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.


  • Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

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