Ennergy Experts Pvt Ltd
Customer Service Coordinator (Female)
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Interviewing the skills of potential candidates through relevant questions.
- Recruiting the best candidates from a wide range of interviewees.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
Job Type: Full-time
Salary: ₹10,000.00 – ₹15,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Required)
To apply for this job please visit in.indeed.com.