Ovatix IT Solution
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Telecaller
Full Job Description
Greeting from Ovatix IT Solutions.
We have an urgent Requirement for Telecaller who can join immediately.
Freshers are also welcomed.
Below is the Job Description.
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
Requirements
- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹150,000.00 – ₹180,000.17 per year
Benefits:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Pimpri-Chinchwad, Pune – Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Language:
- Hindi (Preferred)
- English (Preferred)