Hotel Management Jobs in Dubai for Indian

Jumeirah Hotels & Resorts

Hotel Manager 

Job Summary

Jumeirah Beach Hotel is looking to recruit an experienced Hotel Manager with a strong background in the Food & Beverage stream for our flagship hotel in Dubai. This is a critical role, and an exciting time to join the hotel’s leadership team, due to a number of new openings and projects in the pipeline.  Responsibilities are diverse in this expansive luxury resort and the successful candidate will be responsible for the below and more:

  • Assist in the execution of the hotel’s business strategy to achieve goals set in the hotel’s Balance Scorecard.
  • Conduct frequent and thorough inspections of the different hotel operations to ensure service excellence is consistently maintained.
  • Verify the quality of the products used in the hotel operation on a regular basis.
  • Take responsibility for the timely delivery of capital projects to ensure company assets are effectively maintained.
  • Encourage and foster teamwork in order to share resources and best practice between departments.
  • Ensure health, safety, hygiene and other relevant legislative obligations are fulfilled, ensuring the safety and wellbeing of the hotel, guests and colleagues.
  • Conduct or chair regular communication meetings with department heads and actively participate in relevant business meetings to facilitate effective communication.
  • Lead the operation in the absence of the General Manager when required.
  • Act as Senior Manager on Duty for the hotel as scheduled.
  • Perform any other duties that management may reasonably require.
  • Ensure that each operation is accounted for separately as an individual profit operational budget strictly adhered to.
  • Assist the Managing Director to prepare monthly forecasts, annual marketing plans, business review reports as needed.
  • Stay up-to date with financial results (budget vs actual) in sales and cost areas and ensure that sales and profit are maximized.
  • Control expenses and recommend and implement measures to control them.
  • Maintain all hotel records and reports as prescribed by the company and hotel policies and procedures.
  • Ensure departmental meetings are well planned, result-oriented and produce effective outcomes.
  • Ensure that an effective marketing approach is applied to all operations.
  • Fully understand the market needs and desires for each operation and ensure that the relevant products are developed by the management team.
  • Be available to meet with guests and help Department Heads deal with discerning or unsatisfied guests, responding to guest complaints in a timely and empathic manner.
  • Closely monitor guest feedback, communicate feedback results and make recommendations for improvement.
  • Assist the Managing Director to recruit and select members of the management team who meet the Jumeirah profile and can deliver Jumeirah core competencies.
  • Mentor / coach and provide learning and development opportunities for Department Heads and Managers and encourage them to take responsbility for their own development and growth.
  • Manage performance of all direct reports in line with the company policy
  • Actively support Jumeirah Emiratization strategy and ensure local colleagues are given opportunities to learn and grow.

About you

The ideal candidate for will have the following experience and qualifications:

  • Demonstrated experience leading F&B as part of the career journey and a strong working knowledge of all hotel operations including Rooms and other functions.
  • Experience with projects, new F&B concepts, successful launches.
  • Management qualification from a recognized hotel school or internationally recognised university.
  • Evidence of continuous professional and personal development activities.
  • At least 5 years’ experience in senior management role in a luxyry 5-star hotel resort.
  • Experience dealing with and fostering good relations with asset management or owner representatives.
  • Demonstrable achievements in improving customer satisfaction and profitability.
  • Working with a culturally diverse workforce.
  • Combination of operational experience in both Rooms and Food & Beverage.
  • Middle East experience.
  • Resort experience.
  • Proficiency in spoken and written business English.
  • Competent in Microsoft Office applications.
  • Able to manage large and diverse operations.
  • Effective Communication Skills.

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