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Full Job Description

Support peers with technical or process-related challenges during process execution.

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded. On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities. On career development, there is a wide range of roles in Maersk, and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and encourages employees to take responsibility for managing their careers whether to move laterally or vertically.


  • Review outstanding invoices to identify and escalate delinquent accounts
  • Initiate and receive business-to-business collection calls
  • Manage assigned portfolio and ensure timely collection of payment for all invoice types
  • Adhere and initiate Credit Consequence Management for delinquent accounts
  • Be part of the credit review process and work with the Credit Analyst and Sales in terms of new applications, renewals, and revocation of credit facility
  • Communicate collection results and escalate issues with Team Lead and/or Collection Manager
  • Participates in conference calls with Sales Team and Customers
  • Attend to customer queries, and requests and provide assistance in dispute logging
  • Maintain a log of all customer-related transactions through AR Tools and Get Paid


  • Bachelor degree holder
  • At least 2 years experience in direct customer contact, service, and collections
  • With excellent negotiation skills and a win-win attitude
  • Highly developed communication skills both verbal and written.
  • Capability to work on cross-functional objectives
  • Excellent English communication skills

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