Majhi Naukri 12th Pass in Mumbai

Customer Care Executive

The employee has to be responsible for following work –

• Confirming orders with customers
• Ensuring orders are dispatched / cancelled depending on customer request
• Servicing customer requirements like returns / exchange
• Co-ordinating with courier for dispatch
• Ensuing goods are delivered
• Making daily / monhtly reports of dispatch and delivery
• Checking returns
• Solving all kind of customer queries
• Timely reverting to customers on chat like email / whatsapp
• Operating Excel, Word, Email & Basic Computer knowledge

Job Type: Full-time

Salary: ₹15,000.00 – ₹18,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer Support: 1 year (Required)
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)