Front Office Jobs in Bangalore Hotels

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Type: Full-time

Salary: ₹18,000.00 – ₹24,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Flexible shift

Supplemental pay types:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Richmond Rd, Bengaluru – 560027, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Hotel Industries: 3 years (Required)

Language:

• Hindi, Kannada (Preferred)
• English (Required)