Nab Jobs Melbourne

Officer

At NAB, we believe success comes from our people. We’re committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers – and for the community too.

Working within our Business & Private Bank Business Lending division we aim to ensure that NAB’s customers receive a safe, reliable, transaction and payment services.

About the Role

The Invoice Finance Operations team are responsible for servicing and providing operations support across a specialised product that provides customers the ability to obtain funding (line of credit) whilst waiting for invoice settlements to support customers cashflow needs.

In this role you will be responsible for the timely and accurate processing of Invoice Finance Customer requests. Your day to day tasks will include reviewing, verifying and processing of invoices and refunds, reconciling customer’s end of month reconciliations as well as inbound and outbound phones calls with our customers.

Key Responsibilities

• Facilitate Invoice Finance transactions relevant to customer requirements, reviewing and monitoring all relevant information
• Balancing/reconciling customers End of Month ledger to Bank records
• Inbound and Outbound calls to our customers, responding to queries
• Assist in delivering customer and process improvement initiatives

Your background

• Knowledge of product is advantageous i.e. cash flow solution (Invoice Finance)
• Able to work on gazetted public holidays to support interstate clients
• Excellent organizational and time management skills
• Proficient in Excel, Word, Outlook
• The role holder is likely to be of tertiary standard of education or of a similar intellectual capability

NAB, invested in you

At NAB, we believe success comes from our people. We’re committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers – and for the community too.