On Off VHH
Client Coordinator Vacancy in Dubai With Free Visa
Job Description
URGENT HIRING, COME GROW WITH US!
ON OFF VACATION HOLIDAY HOMES is currently seeking a passionate and dynamic Client Coordinator with an extensive experience in Holiday Homes or Hotel reservations.
The ideal candidate will be responsible for:
Responsibilities:
*Be the first point of contact for all our guests via phone, email, and chat.
*Ensure all reservations are processed in a pleasant, professional, and efficient manner
*Act as the primary liaison between the guest and the Company
*Managing Properties and booking reservations on portals like RMS, Airbnb, Booking.com, Expedia, Bayut, Dubizzle, Vrbo, HomeAway, TripAdvisor, Agoda, etc…
*Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner
*Quote available rates to maximize room revenue according to Company standards
*Coordinate with clients for bookings, room availabilities, and extra services
*Follow through with delightful tasks, such as delivering extra items to guests’ mid-stay, troubleshooting systems and appliances, housekeeping cleaning, and maintenance requests.
*Enter reservations into the database according to standard operating procedures
*Maintain accurate files and reports
*Ensure the quality of work provided meets the expectations of the Company
*Perform other relevant assignments as requested
*Deliver a world-class and personalized hospitality experience in our properties, making our guests come back time after time.
*Assist our guests with their needs during the booking process, pre-stay, during their stay, and post-stay, and assure a better rate for our services applicable on reviews.
*Collaborate with third-party cleaning partners to ensure each of our properties is cleaned on time and with the highest standards.
*Book reservations and add-on sales by closing lead opportunities.
*Proactively respond to troubleshooting and resolving client issues in a timely and positive manner.
*Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.
*Maintain company culture by having an upbeat and open attitude.
*Build and maintain positive relationships with building staff and vendors.
Qualifications:
*You need to have proven records of experience in holiday Homes for a minimum of 1 yr
*A driving license & car is a must.
*Ability to work with a team in a fast-paced environment with a limited margin of error.
*Excellent verbal and written communication skills
We offer:
Monthly salary
Visa & Insurance
Admin support
Friendly workspace
Note: Contact Reference is a must!
Job Type: Full-time
Ability to commute/relocate:
Holiday Homes: 1 year (Required)
License/Certification:
Driving License (Required)
Job Details
Preferred Candidate
To apply for this job please visit www.bayt.com.