Jackpot Cashier

  • Full Time
  • Singapore
  • Applications have closed

Orchid Country Club

Singapore Vacancy for Malaysian

Full Job Description

The Jackpot Cashier shall report to the Jackpot Officer / Executive / Manager and assist in carrying out the day-to-day Jackpot operations. The duties of the Jackpot Cashier are to perform Registration and Cashiering roles, as well as provide good Customer Service during each shift.



  • Check Member’s Membership Status
  • Check Member’s One-Time Consent Form to perform NCPG Exclusion Status-Check
  • Check Member’s NCPG Exclusion Status
  • Sign-In Member / Staff / Contractors upon entry
  • Sign-Out Member / Staff / Contractors upon exit


  • Check and Validate TITO Tickets Before Payment
  • Make Payment to Member After Validation of TITO Tickets
  • Handle Other Payment Matters
  • Monitor and Account for Cash Float Periodically
  • Perform Opening, Closing and Handing-Over of Cashier Shifts
  • Assist in Jackpot Collections

Customer Service

  • Attend to Member’s Queries on Fruit Machines
  • Respond and Resolve Member’s disputes
  • Rectify Common Machine Faults
  • Attend to Big Win, Cancel Credit and Short-pay Matters
  • Check on Left-Over Tickets / Credits at the end of Jackpot Operating Hours
  • Offer a First-Drink to Each Incoming Member and Order Refreshments for Regular Members
  • Housekeeping in Jackpot Room


  • PC literate preferred
  • Tactful in dealing with members/guests
  • Good interpersonal and communications skills
  • Willing to work 2 shifts, weekends and public holidays
The Jackpot Cashier can be assigned, and shall be expected to perform, additional tasks not listed in the above by the Jackpot Officer / Executive / Manager.
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