Jobs in Nagpur 12th Pass

Lofa

Customer Service Representative

Full Job Description

Responsibilities


  • Greet and direct customers.
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services.
  • Conduct price and feature comparisons to facilitate purchasing.
  • Cross-sell products.
  • Ensure racks are fully stocked.
  • Manage returns of merchandise.
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
  • Inform customers about discounts and special offers.
  • Provide customer feedback to the Store Manager.
  • Stay up-to-date with new products/services.

Requirements and skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Familiarity with consumer behavior principles.
  • Knowledge of inventory stocking procedures.
  • Basic math skills.
  • Track record of achieving sales quotas.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.
  • Flexibility to work various shifts.
  • High school degree.
  • BSc in Marketing or related field is a plus.

Job Type: Full-time

Salary: ₹9,336.64 – ₹24,816.40 per month

Schedule:

  • Flexible shift

Ability to commute/relocate:

  • Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

To apply for this job please visit in.indeed.com.

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