Reliance Jio Jobs in Indore for Fresher

  • Full Time
  • India


Advisor Voice

Job Details

Hiring Organization Jio
Post Name Advisor Voice
Qualification Any Graduate
Industry  Private
Employment Type Full Time
Work Hours  8 Hours
Salary  15000/- To 21000/- Per Month
 Location   Indore, Madhya Pradesh, India 451010

Job Description

  • Manage all customer interactions as rostered within parameters
  • Demonstrate ownership on calls when contacted by a customer
  • Respond to all customers in an appropriate tone and language
  • Offer a solution-based approach for all customer interactions
  • Educate the customer at every given possible opportunity
  • Ensure updating of the product, system, process, and policy knowledge
  • Adhere to rostered timing, scheduled shifts, and activities
  • Capture customer details and data relevant to the call or service
  • Resolve customer queries within agreed timelines
  • Manage outbound campaigns as per business requirement
  • Increase, develop and retain customer base through relationship building and service
  • Follow all contact center policies, procedures, code of conduct, and legislative requirements

Skills & Competencies :

  • Speak the local language
  • Basic computer knowledge
  • Problem-solving skills

To apply for this job please visit

Also: Search Your DREAM JOBS

Leave a Comment