Scrum Master

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

What you will be doing – key responsibilities:

Effective facilitation of all Scrum ceremonies and events including daily stand-ups, backlog grooming, sprint planning, retrospectives, and sprint reviews
Support the team to create clear goals and product backlog
Proactively identify impediments to the team and appropriately resolve
Introduce new and advanced practices to improve the team and performance
Continuously refine and improve quality of stories ensuring business value and acceptance criteria are clearly articulated
Provide coaching and support to team members on agile practices, and mindsets
Provide coaching and support team members on Agile and Scrum practices and principles to build a great team culture
Support Scrum of Scrums community of practice with knowledge sharing and toolkit development
Track and ensure visibility of team metrics and progress of sprints in Jira
Manage dependencies between teams, and facilitate collaboration and common understanding with stakeholders
Assist Product Owner with prioritizing user stories and backlog refinement
Proactively identify impediments and resolve in a timely manner
Identify and Manage risks & dependencies between teams and vendors
Effectively collaborate and negotiate with other teams and Scrum Masters to manage cross dependencies and sequencing of deliverables

What you bring – preferred competencies & qualifications:

Minimum of 3 years working as a Scrum Master
Recognized Scrum Master Certification i.e CSM
Experience in facilitating KanBan, Scrum and SAFe
Working knowledge on lean principles and agile at scale
Experience working in a highly demanding software development environment – including web and mobile
Working knowledge of Dev/Ops and CI/CD principles, toolsets, and test automation an asset
Ability to resolve conflict and improve team dynamics
Superior decision-making, consensus building and conflict resolution skills
A continuous improvement mindset to drive improvements to the process and team performance
Strong analytical and problem-solving skills
Strong technical acumen with knowledge of software development – including web and mobile
Ability to manage multiple projects simultaneously while maintaining quality and meeting stakeholder expectations
Experience with the Atlassian suite such as Jira, Confluence, BI reporting tool and Big Picture
Excellent communication, presentation, and interpersonal skills both in person and written
A keen and demonstrated interest in learning opportunities to further develop self and community