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Royal Shakespeare Company


Full Job Description

Do you enjoy meeting new people? Do you want to work in a creative environment? Are you a team player who thrives on delivering excellent customer service? Have you considered a role at the RSC?

The RSC is looking for enthusiastic, friendly, and efficient individuals to join our exclusive catering team, working in our iconic Rooftop Restaurant in Stratford-upon-Avon. This is a full-time, permanent position.

Reporting to the Catering Manager, you will deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience. You will assist in the efficient running of the Rooftop Restaurant and Theatre bars including events and private dining.

See where you would be working with our 360-degree tour.

What will I receive:

  • Full training and personal development
  • Work for a prestigious brand with an excellent reputation
  • Share of the TRONC
  • One complimentary ticket for each production in any one season and one additional £10.00 ticket.
  • No split shifts
  • Consecutive days off as standard
  • No evening dinner service unless exclusive, private dining is required
  • Reduced working hours on Sundays if required to work

Reporting to the Catering Managers, you will:

  • Greet and welcome customers
  • Ensure orders are taken and the service style is efficient
  • To always ensure that the Rooftop Restaurant and theatre bars is presented in style appropriate to the service.
  • Deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience
  • Tailor your approach to each customer, exciting them with our latest food menu and drink offer
  • Handle all bills

We are looking for:

  • Someone with an understanding of food and drink service
  • The ability to work quickly and cleanly under pressure
  • A friendly and outgoing approach
  • Great attention to detail
  • Good time keeping
  • team player who thrives on delivering outstanding customer service
  • Must be of legal age to serve alcohol

This is a full-time, permanent position based in Stratford-Upon-Avon, working a variety of shifts, including evenings and weekends.

The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.

We aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

All applications should be made online using the RSC website. If you need any assistance when applying, please email

We are committed to building a diverse workforce and welcome applications from all individuals.

The Royal Shakespeare Company (no. 212481) is a registered charity.

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