Security Guard Job in Delhi

Sarovar Hotels

Security Guard

Job description

  • Good knowledge of handling guest requests.
  • Good knowledge of Housekeeping operations.
  • Responsible for Departmental keys and guest room master cards.
  • Responsible for all calls coming to the Desk and conveying the right message to the right person.
  • Maintaining records related to day-to-day operations of Housekeeping.
  • Follow up with concerned departments in case of guest requests/ complaints.
  • Updating the Housekeeping data board with information like VIP in-house, Today’s occupancy Percentage, arrivals and departures, to-do list, rooms for super cleaning, etc.
  • Good understanding of property management soft wares ( Eg: Opera, Protel, Fidelio, etc. )
  • Allocate work for each staff according to the point system/workload for the day.
  • Should have good telephone etiquette.
  • Make the relevant room status changes on the software as per the instruction given by floor supervisors.
  • Prepare the room discrepancy list for Front Office.
  • Prepare the VIP Amenities list.


Job Requirements

  • Must be a Hospitality Management Graduate
  • Must have a prior experience of 2-3 years as a Desk Attendant.
  • Must have good communication skills.

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