Service Desk Analyst

Graduate Jobs Wellington

Job Details

Hiring Organization  Spark Store Willis St
Post Name  Service Desk Analyst
Qualification  Any Graduate
Industry  Private
Employment Type  Full Time
Work Hours  8 Hours
Salary  NZD 4000 To NZD 4500 Per Month
 Location   Wellington, New Zealand 6011

Looking for a career, not just a job?

Do you have a passion for Service Desk work and can deliver exceptional customer service?

Do you have exceptional communication skills and you are a natural multi-tasker with the ability to juggle ever-changing priorities?

Then we want YOU!

  • We are looking for self-motivated team members wanting to upskill themselves and learn something different every day
  • Learn new technology on the go
  • Be able to talk to customers from all walks of life through working applications or configuring their BYOD
  • Be a flexible and friendly team member
  • A joy to deal with and our customer knows you by name because you are unbelievably awesome
  • Ability to roll with new processes when required

It doesn’t take talent to have a:

  • Great work ethic.
  • Be on time.
  • Make an effort.
  • Bring Energy.
  • Be Passionate about what you do.
  • Be coachable.
  • Be prepared.
  • Do extra.

 Technically you will ideally know/have:

  • The following technologies would be preferred – Messaging, Citrix, Cloud, and Office365.
  • 2+ years of experience in a customer service environment such as experience in a contact center / IT service desk.
  • Relevant tertiary qualification (preferred, but not essential).
  • Relevant IT industry certification(s) would be advantageous.

Working for Spark has some great benefits:

  • Flexible working.
  • Life, health, and income protection insurance.
  • Generous product allowance.
  • Discounted rates with NZ Retailers.
  • Wellington Central location.

Apply Now

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