Pertemps Network Group
Customer Service Support
Job Description
Customer Support Agents – Urgently required to join a Global Logistics Business.
Do you want to become an integral team member working for one of the top 3 Logistics company’s in the World ?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long term Temporary to Permanent employment.
The Benefits to work for such a prestigious business are:-
- Long term employment with the chance to progress
- Full induction and training within a Team setting
- Free Parking along with free tea & Coffee
- Team Building exercises and events ( Summer BBQ , organised by the staff social committee )
- 30 Days annual leave P/R once on a permanent contract
- Once permanent you have the chance to earn extra money with overtime
- Relaxed Dress code in a vibrant and bustling office.
To be a success , we are looking for candidates who must have strong communication skills, be computer confident ( Microsoft Office Suite & Excel)
Have the drive and ability to meet daily targets and deadlines – Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
The role : – Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA’s
- Working with a large number of clients and logging orders
- Providing first class customer service to internal and external clients
- Working within agreed timescales
- Liaising with depot operations in order to problem solve queries
- Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues
To apply for this job please visit uk.indeed.com.