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House Manager

About the role

Location: THE PIG in the South Downs, Madehurst South Downs, Arun

Hours: Full Time, £35,000 PA Plus Service Charge

House Manager – £35,000 Per Year, Plus Service Charge

Location: THE PIG in the South Downs, Madehurst, West Sussex

Hours: Full-Time, 45 hours per week

Salary: £35,000 Per Year, Plus Service Charge.

In the busy months our team have earnt up to £500 in service charge per month, whilst service charge varies depending on bookings with the staycation concept thriving, you can do the maths.

Our Pay Promise – No one in our business will earn less than the National Living Wage, regardless of age.

Join our team within the small hamlet of Madehurst, high up on the South Downs.

We are seeking for a House Manager, a true custodian of ‘piggyness’.

Why join us:

THE PIG is an inspiring, exciting, and fun place to work and in return you can expect something a little different:

  • Staff Stays – Free B&B
  • 35% discount Food/Beverage & Treatments
  • Company Uniform (Jeans & Trainers)
  • Meals on duty
  • Staff Parking
  • Take home goods – cost price.
  • Enhanced Maternity & Paternity Pay
  • Social Activities
  • Refer a friend bonus.
  • Range of Learning & Development courses
  • Staff Accommodation (Subject to availability)
  • Discounted festival tickets – Smoked & Uncut Festivals
  • Long Service Awards (5 years plus)
  • 20% off Hunter Wellies & other products
  • Critical Illness & Life Insurance
  • Perkbox discounts platform membership
  • Yearly anniversary vouchers –Dinner with wine for 2 at any PIG Hotel.

About the role:

As House Manager you will be primarily responsible for ensuring the smooth running of the hotel’s daily operations, responding to guest’s needs and co-ordinating between all departments. Reporting directly to the Hotel Director and Deputy General Manager you will be the first point of contact for all queries and issues raised by guests or staff. It will be your role to help ensure all departments are operating efficiently and to ‘jump in’ where necessary.

You will be responsible for following the guest journey throughout their whole experience. From check-in to food and beverage, to check out, you will gain intimate details of our guests to help deliver a personalised experience.

Experience required:

The ideal applicant will have a minimum of 3 years’ experience within a hospitality management role and a strong understanding of food & beverage operations. Previous exposure and demonstrable skills using OPERA, Fidelio desired. Training of all aspects and areas of the Hotel during an induction period will be provided to fully understand the day to day running of the hotel.

As an expanding group, this role will be best suited to a professional who is open to being challenged at THE PIG in the South Downs, or in the future at one of our new opening hotels.

Robin Hutson – CEO, THE PIG Hotels: ‘As with all good hospitality, THE PIG is fundamentally about people; it’s the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience’.

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