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Case Typist

Job Details

This is an outstanding opportunity to join the team at North Wales Police as the Case Typist. You’ll be joining on a permanent contract within an organization that will truly support your success in the workplace.

If you have experience working within an administrative environment, with the willingness to learn and the ability to work well in a team environment this could be the perfect opportunity for you.

What does the Case Administrator / Typist role entail?

Reporting to the Case Manager you’ll be part of the Case Management Team, providing a range of support, typing, and administration services to deliver an efficient delivery of service across varying business areas and using the Niche Record Management System.

Duties will include, but not be limited to;

• Working to provide administrative support to the Case team including assistance with:
  • Check the contents of Prosecution Files, to ensure that all correct forms are included and liaise with submitting officer if necessary without delaying the submission of files.
  • Scanning documents and linking onto RMS as required. Review, allocate and task any additional administration and monitor the return of forms in order to notify Case Manager of any Officers who fail to comply. To allocate tasks returned from CPS as part of the Two Way Interface as required.
  • To accurately type all relevant documentation either copy typing or transcription of recorded interviews, taking into account the requirements for court proceedings.
  • Manage the transit or storage of hard copies of case file documents or media as required.
• Undertake PNC checks in accordance with CASE File requirements for defendants or/and civilian witnesses.
• Assist with general administration duties as required including responsibility for dealing with incoming mail etc.
• Managing the throughput of multimedia evidence relating to pre-charge and prosecution files.

What will I need to be considered for the Case Administrator / Typist role?

• Fully IT literate including excellent knowledge of Microsoft Applications and proficient in the use of databases. To include inputting/typing skills to at least 35wpm.
• Clerical/administrative experience to include filing, indexing, photocopying, typing – reports, letters, and memoranda – and ability to pay attention to detail.
• The ability to liaise with external agencies and internal departments includes communication via the telephone and in written format.
• Proven experience working within an administrative environment and with the ability to work well in a team environment.
• The role is one that necessitates discretion, sensitivity, teamwork, and people who are organized and self-motivated.
• Ability to Audio type or willingness to learn.
• To show flexibility in being prepared, on occasion, to work elsewhere within the AJD structure.

What are our benefits?

Here at North Wales Police, we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

• All new starters will have a buddy/mentor to support them when they join
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy, and Mental Health Peer Supporters and not forgetting our well-being dog
• Pension scheme
• Flexible working opportunities
• Generous maternity/paternity and adoption leave entitlements
• Sick pay provisions

North Wales Police is a bilingual organization and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; make simple requests, and say a few phrases about yourself in Welsh. Within your first 12 months of service, you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources

Positive Action 

If you’re from a Black, Asian, or Minority Ethnic (BAME) group, LGBT+, or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.

Disability Confident Employer

We are recognized as a disability-confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job or to assist you with your application.

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this.